In a statement, SMS group said the service contract covers the X-Pact® electrical and automation systems as well as the mechanical equipment, hydraulic systems and process technology.

"A major advantage of our service partnership with SMS group is their quick response time and the ability to provide immediate and unbureaucratic support. The service staff of SMS group knows the plant and also the state-of-the-art technology and can therefore quickly identify and implement smaller optimizations,” said Ashraf Khamis, who oversees flat steel plant operations for Al Ezz Dekheila Steel.