Accenture to Provide Business Process Outsourcing Services to SSAB
05/03/2013 - Accenture has signed a seven-year business process outsourcing agreement to provide SSAB with finance & accounting, customer care and procurement services.
Accenture has signed a seven-year business process outsourcing agreement to provide SSAB, a major Swedish steel manufacturer, with finance & accounting, customer care and procurement services.
Under the terms of the agreement, Accenture will help SSAB transform these functions across selected operations in Europe and improve the company’s flexibility in order to more quickly adapt to changing market demands. At the same time, SSAB will benefit from a more cost-effective service delivery model.
Specifically, Accenture will be responsible for designing, building and operating SSAB’s accounts payable, accounts receivable, select customer care activities, operational procurement and sourcing and category management for selected categories. The services will be delivered through Accenture’s Global Delivery Network.
In addition, SSAB will have access to Accenture’s industry processes, industry knowledge and business process outsourcing (BPO) analytics across SSAB’s business support functions to drive end-to-end process development.
“We look forward to supporting SSAB in creating world-class business support services that leverages analytics to deliver key insights to improve business performance,” said Rikard Schröder, a managing director and Accenture Resources lead in Sweden. “We will provide a team and a program that is flexible, efficient and cost effective – that uses consistent processes, standardized services, uniform technology and skilled resources to proactively drive continuous improvement to help SSAB achieve high performance in a challenging marketplace.”
Accenture is a global management consulting, technology services and outsourcing company, with approximately 261,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.
SSAB is a global leader in value added, high strength steel. SSAB offers products developed in close cooperation with its customers to create a stronger, lighter and more sustainable world. SSAB has employees in over 45 countries and operates production facilities in Sweden and the US.
