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Westfield Steel Earns ISO 9001 Certification

Westfield Steel Inc. recently became an ISO 9001 certified full-line steel service center.
 
The company began its ISO process in 2006, when several managers wanted to establish a quality program. Quality Assurance Manager Paul Edwards led the company’s staff in preparing for the review by American Systems Registrar (ASR), an international registrar service located in Grand Rapids, Mich.

 

Accepted around the world, ISO 9001:2000 combines basic business principles within a standard format for quality management systems. The standard is intended for quality management system assessments and registrations to ISO 9001.
 
Currently, more than 100 countries have adopted ISO 9001 as a national standard.

“We wrote out 33 quality procedures and defined 33 different job descriptions,” commented Edwards. “The minimum requirement is six quality procedures, but we decided to take it further and define many more.”
 
The ISO certification audit was completed in two stages. During stage one, an ASR representative reviewed and evaluated all documents and procedures. During stage two, the entire facility was audited to ensure that those documents and procedures were being followed.
 
Westfield Steel is an independent, family-owned, full-line steel service center headquartered in Westfield, Ind. Founded in 1977, the company has grown to accommodate customer needs, crediting its success to quality people and the capacity to provide quality steel and processing. The company’s main processing center is in Westfield, and a second facility operates in Terre Haute, Ind.